David J. Hidding

Seeking a multi-faceted, mid-management position emphasizing strengths in creative design, marketing, and implementation of major internal and external projects. Prepared to create and direct knowledge management solutions that improve productivity, reduce expenses and increase bottom line profitability.

Extensive knowledge management experience in diverse industries including Healthcare, Higher Education, Entertainment, and Information Technology, as well as a broad understanding of Information Technology in general. Talented, self-motivated leader with proven ability to manage projects and motivate others to produce creative solutions that improve productivity, reduce expenses and increase revenue.

MedQuest Associates, Inc., Alpharetta, GA 30022
Senior Web Developer
Responsible for maintaining existing Web infrastructure while transitioning it to new technologies. Currently streamlining over 100 external websites into seven regional sites, while increasing the overall number of visitors and lengthening the time they spend on our sites.

Design prototype, including graphic design, site navigation, and layout of content, for new regional websites
Design corresponding mobile sites for each of our external websites - including one of which is designed specifically for 'smart' devices such as iPhones, iPads and Androids
Ensure that the layout of content is accessible and logical; recommend improvements as necessary
Create visual concepts that match the content and the image desired by leadership
Designed and implemented two company-wide Intranets that interfaces for rapid, real-time information sharing

Applications Specialist

Hired as a Windows XP Migration Specialist, but transitioned into mid-management after one year. Currently providing training and level III support to physicians, transcriptionists, and back office personnel, as well as assisting with the development, implementation and enforcement of IT strategies, policies and procedures.
Project Management – supervised a team of individuals responsible for testing, implementing and facilitating the use of industry-specific software
Provide individual and small-group training on industry-specific applications including telerad, dictation and transcription programs, and provide level III support to over 2,000 users
Display strong analytical skills to resolve network and hardware-related issues with little downtime
Provide detailed progress and delivery schedules to management, as well as acting as liaison between users and management
Oversee, train and mentor junior team members

KPMG, Montvale, NJ
Senior Associate, Knowledge Management
Worked with Knowledge Management Professionals both within and outside of KPMG to identify, secure, disseminate, and promote appropriate industry-related knowledge to KPMG auditors worldwide. Industries included Healthcare, Entertainment, and IT.

Reduced errors, redundancy of tasks, and reliance on paper through a Firm-wide rollout of a web-based audit tool.
Successfully populated innovative web-based audit tool with industry-specific information, converting the tool from Folio-based to html-based, and provided effective demonstrations to field personnel.
Increased Intranet usage among user-base from 24% to 88% by redesigning and deploying an effective new interface for the Healthcare/Public Service section of KPMG’s Intranet.

Coordinator, Healthcare Consulting, Asset Management Team
Administered $150,000 yearly budget that included managing, purchasing, distributing, and maintaining all computer equipment and accessories for over 150 consultants.

Produced significant savings by reducing errors, cost, and lead-time by centralizing equipment purchasing for 21 locations.

Graphic Artist and Technical Support
Produced complex technical sales support materials and client deliverables, including professional multimedia and desktop-published collateral, for 70+ consultants, managers, and partners.

Reduced billing errors and improved profitability through design and implementation of fully automated process for tracing time and expense of graphic artists.

Prudential Bank & Trust Company, Atlanta, GA
Human Resources Assistant
Developed and implemented training programs impacting over 550 employees in the areas of management, diversity, and skills development.

Founder and Owner
Successful national balloon business created while still in college.

Grew the business to three locations, a dozen full time employees, and yearly sales of over $350,000.
Created a corporate decorating company whose clients included Walt Disney, Coca-Cola USA, Delta Air Lines, Marriott International, Ford Motor Company and Glaxo Pharmaceuticals.
Balloon art was commissioned in New York, Chicago, Los Angeles, Washington D.C., Houston, Cincinnati, and other cities.
Balloon art was published and seen on Good Morning America.
Both companies were sold in March 1993.

Appalachian State University, Boone, North Carolina

Emphasis in Business Administration

Microsoft Office (Word, Excel, PowerPoint, Outlook)
Altiris Deployment Solution
RapidWeaver
FileMaker Pro
PageMaker
Photoshop
Aperture
Folio Builder
Adobe Acrobat
Electronic Based Research (Lexis-Nexis, Goldman Sachs, OneSource, Thomson)
Dictation and Transcription (3M - ChartScript, Expresiv)
Macintosh 9
Macintosh X
Windows XP Professional
Windows Vista

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